WHAT MAKES JASHITA VILLAS DIFFERENT FROM OTHER VILLAS IN TULUM?
Our villas offer the privacy of a high-end residence with the signature service of Jashita Hotel. Located in the exclusive gated community of La Privada in Aldea Zama, each villa features elegant design, curated interiors, and personalized experiences.

ARE THE VILLAS BEACHFRONT?
While our villas are not located directly on the beach, they offer a peaceful retreat just a short 5-min drive from Tulum’s coastline. As a special privilege, all our villa guests enjoy exclusive access to the Private Beach and facilities of our sister property, Jashita Tulum.

Located on the pristine shores of Soliman Bay, the hotel welcomes our guests without the usual day-pass fee and offers a complimentary daily shuttle between the villas and the beach. There, you can relax on the private beach, enjoy the three oceanfront pools, dine by the sea, or unwind with a cocktail while overlooking the Caribbean.

This way, you can enjoy the privacy and space of a luxury villa while still having seamless access to one of the most beautiful and exclusive beachfront experiences in the area.

HOW MANY GUESTS CAN EACH VILLA ACCOMODATE?
Depending on the villa, we can accommodate small families to larger groups of up to 20 guests. Each property is spacious, with multiple bedrooms, bathrooms, and generous common areas.

DO THE VILLAS INCLUDE A PRIVATE POOL AND ROOFTOP TERRACE?
Yes. All Jashita Villas feature a private pool and a rooftop terrace.

IS Wi-Fi AVAILABLE THROUGHOUT THE PROPERTY?
Yes. High-speed internet is available throughout each villa, including the pool and rooftop areas.

IS A PRIVATE CHEF INCLUDED IN THE STAY?
Yes. A private chef experience is included when booking our “Private Chef Rate”. The service can be tailored to your preferences, from daily breakfast to full gourmet dinners.

CAN I BOOK A IN-VILLA SPA OR WELLNESS TREATMENTS?
Yes. We offer in-villa massages, facials, and other wellness treatments inspired by Mayan traditions and natural healing.

IS HOUSEKEEPING INCLUDED?
Yes. Daily housekeeping service is included to ensure your villa remains clean and serene throughout your stay.

DO YOU OFFER AIRPORT TRANSFER OR PRIVATE DRIVERS?
Yes. We can arrange roundtrip airport transportation, private drivers, or rental car delivery to your villa.

CAN YOU HELP US PLAN ACTIVITIES AND TOURS IN TULUM?
Of course. Your Personal Concierge included inwcan help you design personalized itineraries, from cenote dives to beach clubs, cultural experiences, or yacht charters.

DO YOU OFFER GROCERY PRE--STOCKING OR CONCIERGE SERVICES?
Yes. Simply send to your Personal Concierge the list in advance, and we’ll have your villa stocked upon arrival. Our team is also available for dinner reservations, spa bookings, and more.

WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in is from 3:00 PM, and check-out is by 11:00 AM.

CAN I REQUEST EARLY CHECK-IN OR LATE CHECK-OUT?
Yes, subject to availability. Please let us know in advance and we’ll do our best to accommodate.

WILL SOMEONE WELCOME US AT THE PROPERTY?
Yes. Your Personal Concierge will welcome you personally upon arrival and assist with any orientation you may need.

WHERE ARE THE VILLAS LOCATED?
Jashita Villas are located inside La Privada, a secure and serene area within Aldea Zama, Tulum. Just a short 5-min drive from the beach, restaurants, and Tulum Pueblo.

HOW FAR ARE THE VILLAS FROM THE BEACH?
The beach is approximately a 5-minute drive from the villas. We are happy to arrange transportation or recommend beach clubs.

IS THE AREA SAFE?
Yes. La Privada is a gated community with 24/7 security, offering peace of mind and exclusivity.

DO I NEED TO RENT A CAR?
While not essential, a car is recommended for full freedom to explore. We can help arrange car rental or provide driver services.

HOW FAR IS THE VILLA FROM THE AIRPORT?
The villas are about 90 minutes from Cancun International Airport and 45 minutes from the new Tulum International Airport.

ARE THE VILLAS SUITABLE FOR FAMILIES OR LARGE GROUPS?
Absolutely. Our villas are ideal for family holidays, group getaways, or even intimate celebrations.

CAN THE VILLA HOST A PRIVATE EVENT OR SMALL CELEBRATION?
Yes. Intimate gatherings such as birthdays or wellness retreats are welcome.

DO YOU PROVIDE CRIBS OR HIGH CHAIRS?
Yes, available upon request at no extra charge.

INFLUENCERS
We appreciate your interest in working with our property. We regret to inform you that we do not work with influencers or engage in influencer marketing.

However, we would be more than happy to welcome you to book a stay at our property as our valued guest. Please feel free to book through our website, or if you need assistance, feel free to reach out to reservation@jashitatulumluxuryvillas.com

Thank you for your understanding.

PROFESSIONAL PHOTOSHOOT FOR BRANDS
We are delighted to inform you that we do allow professional photoshoots on-site.

To proceed with the photoshoot, the fee required is equivalent to our nightly rate. This fee not only covers the use of our beautiful premises but also ensures that you and your team can enjoy the full hospitality and amenities of our establishment during the shoot.

Should you have any further questions or wish to discuss the details further, please feel free to contact us trough reservation@jashitatulumluxuryvillas.com

We look forward to hosting your photoshoot and capturing stunning moments at our venue.